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Digital Marketing · Online Reputation & Review Management

Look after what people say about you online.

For restaurants, clinics, hotels, schools, shops and service businesses where reviews affect who calls next.

  • Bangla & English support
  • Free first consultation
  • Written scope before work starts
Mock-up: a tablet showing a review inbox with star ratings, statuses and a reply draft

Problem → solution

What gets in the way — and how we fix it

  1. Problem

    Negative reviews sit there without a reply.

    Solution

    Calm, helpful replies drafted for your approval.

  2. Problem

    Happy customers rarely leave reviews.

    Solution

    A simple, rule-friendly way to ask for feedback.

  3. Problem

    You hear about problems too late.

    Solution

    Regular monitoring and a short monthly summary.

Features

What is included

Review monitoring

Google, Facebook and other relevant sites.

Reply drafts

Bangla and English replies for your approval.

Feedback requests

QR codes, links and message templates.

Complaint guidelines

How to move a complaint to a private chat.

Reporting fake reviews

Help reporting reviews that break platform rules.

Monthly summary

Themes, ratings trend and suggested fixes.

You receive

  • Review monitoring setup
  • Reply templates and drafts
  • Feedback request kit (QR, links)
  • Complaint handling guide
  • Monthly summary
  • Review call

Not included (unless agreed)

  • Ad spend — you pay the platform directly
  • Guaranteed rankings, reach or sales
  • Product photo or video shoots (unless agreed)
  • Rebuilding your website

Not sure which option fits? A short call usually makes it clear.

Benefits

How it helps your business

Online Reputation & Review Management

Trust for new customers

Thoughtful replies show you care.

Useful feedback

Spot problems in service early.

Consistent presence

A planned calendar instead of random posts.

Clear reporting

Know what was done and what to try next.

Process & typical timeline

How we work, step by step

Typically 1–2 weeks to set up, then ongoing monthly work with a regular review.

  1. Audit

    We review what exists today and agree the goal.

  2. Plan

    A simple plan with priorities, owners and dates.

  3. Set up & create

    Accounts, templates and content are prepared for your approval.

  4. Monthly review

    We check results, share a short report and adjust.

Timelines are typical, not guaranteed. The final plan and dates are agreed in writing before work starts.

Pricing

Contact us for pricing

Every business needs something different, so we quote after a short conversation. You get a clear written quote before any work starts.

Working with us

Support you can count on

Support

Help in Bangla and English by WhatsApp, phone and email; the support window is agreed in writing.

Training

A handover session and a short guide so your team can use it confidently.

Data security

Access by role, an agreed backup plan, and your business data stays yours.

Free consultation

See how it would work for you before you decide — no obligation.

Client reviews

What clients say

Real client reviews will be added here with each client's permission. We never show made-up reviews.

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FAQ

Questions people ask before starting

Can you remove bad reviews?

We cannot remove honest reviews. We can help report reviews that break platform rules; the platform decides.

Do you post fake positive reviews?

No. Fake reviews are against platform rules and can harm your business. We only ask real customers.

Who approves the replies?

You do, at least at the start. Later, simple thank-you replies can be posted under agreed rules.

How much does it cost?

Pricing depends on the scope. Share what you need and we send a clear written quote — contact us for pricing.

How long does it take?

Typically 1–2 weeks to set up, then ongoing monthly work with a regular review. The final plan is agreed in writing before work starts.

Is the first consultation free?

Yes. The first consultation is free and there is no obligation to continue.

What do you need from me to start?

A short call about your goals, any existing material (logo, content, data) and one person who can give feedback.

Will I get support after launch?

Yes. A support period is agreed in the scope, and ongoing care plans are available.

Ready to talk about Online Reputation & Review Management?

Tell us about your business. We reply with a clear next step and a written scope — no pressure.

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Online Reputation & Review Management?

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Dhaka office
Road 18, Sector 10, Uttara Model Town, Dhaka, Bangladesh (Temporary office)We are preparing to move to a permanent office. The new address will be announced later. Please confirm a meeting on WhatsApp before visiting.
WhatsApp: +880 1336-339955
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