“Is it in stock?” at midnight, answered right away
It answers from your product list on Facebook, WhatsApp and web chat and takes order details; if unsure, it calls your team in.
At a glance
What the AI shop assistant includes
- What you get
- An AI assistant for text chat on Facebook Messenger, WhatsApp and your website
- Product info
- Answers from your product list, prices and stock (sheet or website)
- Taking orders
- Collects name, phone, address and items into your sheet or order list
- Human handover
- Discount requests, complaints or unknown questions go to your team
- Language
- Understands Bangla, English and Banglish messages
- Your rules
- You decide in writing what it says and what it never says
- Review and improve
- We read the chats and keep improving answers and rules
- Honest note
- AI can make mistakes, so it never answers beyond approved information
- Payment
- bKash, Nagad, Rocket, bank transfer, Visa/Mastercard
- Approve the design before work starts
- Delivery on the date in your contract
- Your feedback at every step
Process
How it works, in one picture
What / Why / How
The whole idea in three parts
What it is
An AI chat assistant that answers product questions on your page and website and collects order details.
Why it matters
Slow replies send customers to another shop. The AI answers common questions right away, day or night.
How to start
Send your page link and where you keep your product list by WhatsApp or the form. We reply with a written plan and price, and work starts when you agree.
FAQ
Common questions
How much does the AI shop assistant cost?
It depends on the number of channels, products and where orders should go. For WhatsApp, Meta’s message fees are separate. Tell us what you need and we send a written price. Contact us for a price.
Does it answer phone calls?
No. It works only in text chat: Facebook Messenger, WhatsApp and your website.
Can the AI give wrong answers?
It can, so it answers only from information you approve, passes anything it does not know to a person, and we review chats in the first weeks to fix the rules.
What if a customer asks for a discount?
The AI never gives discounts on its own. It follows your written rules or passes the chat to your team.
Where is customer data kept?
In your sheet, order list or CRM. Where it is stored and who can see it is agreed in writing at the start.
Want to know more?
Get in touch with us
Send us a few details about your project. Your enquiry will be tagged with this service automatically so our team can respond with the right context.
Dhaka officeRoad 18, Sector 10, Uttara Model Town, Dhaka, Bangladesh (Temporary office)We are preparing to move to a permanent office. The new address will be announced later. Please confirm a meeting on WhatsApp before visiting.
WhatsApp: +880 1336-339955